Overview
Experiencing a traumatic event can be deeply distressing, and everyone responds in their own way.
Experiencing an event might mean you were involved directly, or you may have been less directly involved but are still affected by the impact on the community and others that you know. It’s common for children and adults to feel scared, confused, or overwhelmed in the days and weeks that follow.
This guide explains what to expect and how to support yourself as a member of staff. It can be read in conjunction with the guide focused on supporting children.
Common Reactions After a Traumatic Incident
Experiencing a traumatic event can affect people in many different ways. These responses are normal and, for most adults, will ease over time:
- Sleep disturbances – including nightmares, difficulty falling or staying asleep, or waking feeling unrested
- Changes in behaviour – becoming more withdrawn, irritable, easily startled, or avoiding certain places or people
- Physical symptoms – such as headaches, fatigue, muscle tension, nausea, or other stress-related ailments
- Increased anxiety or fear – especially around safety, control, or reminders of the event
- Intrusive thoughts or flashbacks – sudden, vivid memories or mental “replays” of the incident
- Difficulty concentrating – trouble focusing on work, conversations, or routine tasks
- Emotional changes – including tearfulness, low mood, numbness, or unexpected emotional outbursts
Some people may appear unaffected at first but experience delayed reactions. Others may recover quickly, while some may need more time and support.
Supporting Your Own Wellbeing as a Member of Staff Following an Experience of Trauma
When a school community experiences a traumatic event, your instinct might be to focus on the children and parents. Whilst this is important, your own well-being is just as important.
- Acknowledge Your Own Emotions – It’s normal to feel overwhelmed, scared, angry, or helpless. Give yourself permission to feel without judgment. Talk to someone you trust—a friend, family member, or therapist.
- Practice Self-Compassion – Avoid blaming yourself for what happened. Speak to yourself as you would to a friend in the same situation. Recognise that working through trauma is incredibly hard—and you’re doing your best.
- Maintain Routines Where Possible – Structure can provide a sense of stability. This may be more of a challenge during summer break, so build in regular rituals and routines each day and stick to these wherever possible. Keep meals, bedtimes, exercise and daily rituals consistent.
- Seek Professional Support – Consider speaking with a therapist or counsellor for your own support. There is some information below about who to contact if you would like to.
- Take Breaks Without Guilt – It’s okay to step away for a moment to breathe, rest, or do something that brings you peace. Even short breaks can help you recharge emotionally.
- Stay Informed—but Set Boundaries – Learning about trauma and recovery can help, but avoid overwhelming yourself with information. Limit your exposure to distressing news or social media, as it can often increase anxiety.
- Connect with Others – Isolation can intensify stress. Reach out to friends, family, or community groups. Let others help with practical tasks like meals, errands, or childcare.
- Celebrate Small Wins – Acknowledge moments of progress, no matter how small. Recognise your resilience
Where to Seek Further Help
If you need to talk to someone:
- Mindline – 0800 138 1692 – Somerset’s 24-hour mental health helpline
- Education Support – 08000 562 561 – talk to a qualified counsellor at any time. Education Support helpline – free and confidential emotional support for teachers and education staff